SECURELY CONNECTING

Anyone, Anywhere, to Anything

IT’S WHAT WE DO!

Our SASE team specializes in delivering Secure Access Service Edge (SASE) solutions that provide secure and seamless access to users, devices, and applications—anywhere in the world. With our proven implementation services, we ensure minimal downtime and complete lifecycle management, from deployment to ongoing optimization.

The Collaborative Wheel: Building SASE Success

At EliteOps, we know that each part of a SASE deployment is crucial, but true success only comes when everything works together seamlessly. Our wheel” approach ensures that strategic planning, architecture, engineering, and break-fix support function as a unified team throughout the deployment. This cohesive model fosters unparalleled collaboration, resulting in consistent, high-quality outcomes for our customers. By using this approach, we help you achieve proper tool consolidation and maximize ROI efficiently, all while ensuring minimal downtime to keep your business running smoothly.

WHY DOES IT MATTER?

In traditional deployment models, planning and architecture are often handled by presales teams that transition the project to engineers, who then rarely collaborate with support. This fragmented process leads to gaps in communication and disjointed efforts, which can derail a project and reduce effectiveness. At EliteOps, our approach breaks this cycle by keeping the same team engaged from start to finish, ensuring smoother transitions, more substantial alignment, and ultimate collaboration that delivers real value for your business.

Strategists

Our Strategists ensure your SASE deployment aligns with your business goals by blending high-level architecture expertise, business acumen, and project management. They focus on risk reduction, tool consolidation, and customer success, overseeing each phase to keep projects on track with minimal downtime.

Their ability to anticipate and swiftly address challenges sets them apart. While no deployment is perfect, having a dedicated Strategist means issues are managed quickly, ensuring your investment delivers real, measurable results.

Architecture

Our Architecture team lays the groundwork for a successful SASE deployment, focusing on seamless third-party integrations, comprehensive phased plans, and detailed documentation and diagrams. But architecture at EliteOps doesn’t stop at the beginning—it’s an evolving process. Our architects continuously refine operational procedures to adapt to new challenges and changes, ensuring your infrastructure stays robust and effective throughout the deployment. By maintaining flexibility and forward-thinking design, we set your SASE engagement up for long-term success and scalability.

Engineering

Our Engineering team acts as an extension of your own, delivering hands-on system configuration and deployment that meets your specific needs. We leverage our automation framework to streamline standard tasks, allowing our engineers to focus on customized, complex solutions where their expertise adds the most value.

More straightforward tasks are automated for speed and efficiency, while our team expertly manages more involved, customized work to ensure seamless integration and minimal disruption. This approach maximizes efficiency while maintaining the highest standards of deployment.

Break-Fix Support

Typical support teams operate separately from significant projects, and our support services are deeply integrated throughout your SASE journey. Whether you need ongoing support or TAM (Technical Account Management) services, our team is there—with or without active projects—ensuring seamless assistance whenever required.

Our support resources are part of our veteran hiring program, providing onshore expertise that genuinely understands your environment and remains consistent. When challenges arise, our support team collaborates with other members at the wheel to quickly address and resolve issues, ensuring minimal disruption and a smooth experience.