Privacy policy.

At EliteOps ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us, whether through our website, services, or other engagements. We aim to handle your data with the utmost respect and transparency, ensuring your trust in our practices.

Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, job title, and company when you interact with us. This could be through forms on our website, during events, or when you engage with our services. Automatically Collected Information: We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and browsing behavior. This is primarily done through cookies and similar technologies to improve your experience and our services.

How We Use Your Information

Your personal information may be used for the following purposes: Service Delivery: To fulfill your requests, such as responding to inquiries, processing transactions, and providing you with the services you've requested. Enhancement of Services: To improve and personalize our website, products, and services, making your experience more relevant and user-friendly. Communication: To send you updates, marketing materials, or information about events and services that may interest you, but only with your consent where required. Security and Legal Compliance: To protect our operations, detect and prevent fraud, and comply with legal obligations, including responding to legal requests and protecting your and our rights.

Sharing Your Information

We value your privacy and do not sell your personal information. However, we may share your information under the following circumstances: With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as cloud storage, payment processing, or email services. These providers are contractually obligated to protect your data and use it only for the purposes we specify. Legal Obligations: We may disclose your information if required by law or to protect the rights, property, or safety of EliteOps, our customers, or others. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will ensure that any such entity upholds your privacy rights.

Legal Basis for Processing

We process your personal information based on the following legal grounds: Contractual Necessity: Where processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract. Legitimate Interests: For our legitimate business interests, such as improving our services and maintaining security, provided these interests do not override your rights. Compliance with Legal Obligations: Where we are legally required to collect and process your information. Consent: Where you have provided explicit consent, particularly for marketing communications.

Data Retention and Security

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Despite these efforts, please understand that no system is entirely foolproof, and we encourage you to take precautions when sharing personal information.

Your Rights

You have the right to access, correct, or delete your personal information held by us. You can also opt out of receiving marketing communications at any time. To exercise these rights, please contact us at info@eliteops.io or call (412) 204-7325.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes through our website or other communication channels.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at info@eliteops.io or (412) 204-7325. We are committed to addressing any concerns you may have regarding your privacy.