Cribl Activation Service Brief – SILVER, GOLD, & PLATINUM
Activation Service Brief Overview
Implementing a new tool or service can be intimidating, but it doesn’t have to be. With Cribl Activation Service Brief, your teams will learn the fundamentals of deploying Cribl and develop the necessary skills to maximize usage. They’ll get first-hand experience on how to navigate through various key features, understand what makes for successful use cases, and at the end of 90 days, they’ll walk away empowered with knowledge on how best to optimize Cribl Products to help reach your organization’s data goals.
Activation Service Briefs are delivered remotely. A dedicated expert will be assigned to your organization and will personally guide you and your team through every step of deployment.
How It Works
EliteOps will provide the service activities described in the Activation Scope. Service activities will be delivered remotely by Cribl-Certified consultants. Due to the nature of the work and the need for access to systems, we require Customers to join virtual sessions and engage with their required teams. To prepare for each meeting, EliteOps will provide agendas in advance with information such as which team members should join based on the topics covered.
If not mutually agreed upon in writing, the start date for the Activation Service Brief will be within one (1) week of EliteOp’s acceptance of the Customer’s purchase order for the Activation Service Brief. The parties will determine a suitable schedule for remote work after their first meeting based on the prescribed schedule below.
The hours listed in the Hours column in the Prescribed Schedule are only estimates for the time required to achieve the task, not the hours that EliteOps will provide services.
Why Cribl Activation Services?
Enjoy custom guidance to get up and running fast with your Cribl deployment. Save yourself the hassle, time, and energy, and gain control of your data.
Benefits
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Kick-off and deployment in 90 days or less.
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Implement best practices that align with your organization’s specific goals.
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Clear communication and assistance so your teams are set up for future success.
Activation Scope
The Activation Scope is composed of the Base Scope AND:
(SILVER) Two (2) Customer-chosen Use Cases. The number of sessions for this Activation is approximately twenty (20).
(GOLD) Three (3) Customer-chosen Use Cases. The number of sessions for this Activation is approximately thirty (30).
(PLATINUM) Five (5) Customer-chosen Use Cases. The number of sessions for this Activation is approximately forty (40).
The charts above apply to Silver, Gold, & Platinum.
Prescribed Schedule
Out of Scope
The following are out of scope items:
Custom scripting to pull or push data sources
CI/CD or automation of deployment of Cribl infrastructure
Installation or configuration of OS and/or container deployments
Modification to customer firewalls or network load balancers
Backup and recovery of the Cribl implementation
Daily maintenance of the Cribl implementation
Performance testing and benchmarking of the platform
Product training outside of guidance during working sessions
Any services or activities other than those explicitly specified in this Service Brief